Referring Potential Clients to the Family Centre

Our services are offered to people from all backgrounds - regardless of age, ability, nationality, race, sexual orientation or religion. Families who need help can approach us directly or they can be referred by a third party - such as a Voluntary or Statutory Agency, General Practitioner, HealthCharis House line drawing or Social Worker, Probation Officer, Christian Organisation or Church. We also consider referrals of single and expectant mothers and, in exceptional circumstances, women with no children.

Each referral is carefully assessed by our Care Panel who decide whether or not our facilities and resources are able to meet the particular needs of the parents and children.

For current vacancies please call 01298 24761

Eligibility Criteria

Women and their children are eligible for our accommodation if they:

  • are homeless
  • need safe accommodation due to risk of domestic violence/abuse
  • need support due to learning difficulties
  • need support with their parenting skills
  • are a vulnerable young person
  • meet the requirements of our referral process
  • agree to the terms and conditions of the licence agreement
  • recognise that they need support

We accept

  • women from the age of 16
  • Girls with their mothers
  • boys up to the age of 10, with their mothers
    (we will consider boys up to the age of 12 on an individual basis)

We are unable to accept:

  • Pets
  • Boys over the age of 12
  • Women who are using non-prescribed substances*
  • Women who are on a methadone programme*
  • Women who are dependent upon alcohol*

* these clients may be eligible for our Recovery Support

Care professionals who are considering referring clients to Good New Family Care
are encouraged to download our information document which covers all the
services we offer, current fees etc.


Information about Good News Family Care is available in Chinese, Czech, German and Polish as well as English. We hope to add more languages in the future

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We regret we have no residential facilities for men. Fathers are welcome on a Day Visitor basis and, when appropriate, encouraged to attend courses with their partners.


To make a referral please contact a member of the Care Team who will
be pleased to answer any questions you may have.

Telephone: 01298 24761


© Good News Family Care (Homes) Ltd.
gnfcmail@gmail.com · 01298 24761
registered charity No. 1042386 · a charitable company, limited by guarantee · company number 2992393